{"id":5440,"date":"2023-12-04T17:58:08","date_gmt":"2023-12-04T16:58:08","guid":{"rendered":"https:\/\/www.hcms.it\/new_hcms.it\/?page_id=5440"},"modified":"2025-10-22T12:10:01","modified_gmt":"2025-10-22T10:10:01","slug":"customer-experience","status":"publish","type":"page","link":"https:\/\/www.hcms.it\/en\/customer-experience\/","title":{"rendered":"Customer Experience"},"content":{"rendered":"<div class=\"wp-block-group header_pagina\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>Customer Experience<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:uppercase\">Reach<br>your goals<br>with our services<\/h2>\n\n\n\n<p class=\"has-blu-color has-text-color has-link-color wp-elements-f688630bbf10eee79aa16dc2e63c6a3b\">We work to ensure the success of our customers through effective tools and professional support.<\/p>\n\n\n\n<div style=\"height:78px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-transform:uppercase\">Our Customers<\/h3>\n\n\n\n<p class=\"has-blu-color has-text-color has-link-color wp-elements-d28175bd385ef7f6627859cdf54d882c\">We support our customers in the innovation journey, offering them the guiding tool in the HR Digital Transformation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image mb-20\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"727\" height=\"712\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp\" alt=\"\" class=\"wp-image-5441\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp 727w, https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE-300x294.webp 300w, https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE-12x12.webp 12w\" sizes=\"(max-width: 727px) 100vw, 727px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group fondo_colore_azzurro\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns img-piccola_testo is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:31%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"400\" height=\"547\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/05\/Gruppo-di-maschere-14.jpg\" alt=\"\" class=\"wp-image-329\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/05\/Gruppo-di-maschere-14.jpg 400w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/05\/Gruppo-di-maschere-14-219x300.jpg 219w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"text-transform:uppercase\">We work<br>in partnership<\/h3>\n\n\n\n<p>In close cooperation with the customer, we realise ad hoc customisations of the system to meet specific requirements and guarantee maximum \ufb02exibility.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group blocco_stretto servizi col_su\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center mt-40\" style=\"text-transform:uppercase\">Our Services<\/h3>\n\n\n\n<div class=\"wp-block-columns mb-80 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column shadow-lg is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:uppercase\">Deployment<\/h5>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/Deployment.svg\" alt=\"\" class=\"wp-image-5444\" style=\"width:auto;height:100px\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-full is-vertical is-layout-flex wp-container-core-group-is-layout-76a81b31 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center w-full testo-blu\">Thanks to the short implementation time, you will be up and running immediately.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column shadow-lg is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:uppercase\">Training<\/h5>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/Formazione.svg\" alt=\"\" class=\"wp-image-5442\" style=\"width:auto;height:100px\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-full is-vertical is-layout-flex wp-container-core-group-is-layout-76a81b31 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center w-full\">Learn how to use HCMS with the help of our consultants.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mb-80 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column shadow-lg is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:uppercase\">Support<\/h5>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/Supporto.svg\" alt=\"\" class=\"wp-image-5443\" style=\"width:auto;height:100px\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-full is-vertical is-layout-flex wp-container-core-group-is-layout-76a81b31 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center w-full testo-blu\">Always at your side to help you set up the system and solve any problems promptly.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column shadow-lg is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:uppercase\"><strong>Security and Privacy<\/strong><\/h5>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/Elevati-standard-di-sicurezza.svg\" alt=\"\" class=\"wp-image-5431\" style=\"width:auto;height:100px\"\/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-full is-vertical is-layout-flex wp-container-core-group-is-layout-76a81b31 wp-block-group-is-layout-flex\">\n<p class=\"has-text-align-center w-full\">We provide e\ufb00ective security at all stages of the software lifecycle and a rigorous privacy program.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group fondo_colore_azzurro py-100 dicono-di-noi\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns blocco_medio is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" style=\"text-transform:uppercase\">What they say about Us<\/h3>\n\n\n\n<div class=\"big-arrow wp-swiper big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow\"><div class=\"wp-swiper__wrapper\"><div class=\"swiper-container swiper\" data-swiper=\"{&quot;slidesPerView&quot;:&quot;1&quot;,&quot;slidesPerGroup&quot;:1,&quot;slidesPerGroupAuto&quot;:false,&quot;slidesPerGroupSkip&quot;:0,&quot;navigation&quot;:true,&quot;pagination&quot;:{&quot;type&quot;:&quot;bullets&quot;,&quot;clickable&quot;:true},&quot;delay&quot;:3000,&quot;speed&quot;:500,&quot;loop&quot;:false,&quot;direction&quot;:&quot;horizontal&quot;,&quot;slidesOffsetBefore&quot;:0,&quot;slidesOffsetAfter&quot;:0,&quot;autoHeight&quot;:true,&quot;spaceBetween&quot;:30,&quot;releaseOnEdges&quot;:false,&quot;effect&quot;:&quot;slide&quot;,&quot;breakpoints&quot;:&quot;{\\n  \\&quot;767\\&quot;: {\\n    \\&quot;slidesPerView\\&quot;: 1\\n  },\\n  \\&quot;1023\\&quot;: {\\n    \\&quot;slidesPerView\\&quot;: 2\\n  }\\n}&quot;}\"><div class=\"swiper-wrapper\">\n<div data-tab=\"slide-1\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group shadow-lg p-20 h-full has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h4 class=\"wp-block-heading\">M.<br>Schiralli<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group h-80 has-x-large-font-size is-vertical is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-fb376bb7 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"300\" height=\"79\" src=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png\" alt=\"\" class=\"wp-image-1718\" style=\"width:235px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png 300w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali-18x5.png 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\">Head of Commercial and Institutional Training Service<\/h6>\n\n\n\n<p><em>\"With Alveria, we manage training processes in a \ufb02exible and e\ufb00ective way. The system is constantly evolving to meet every need and support every new project that is launched for the professional development of our employees.\"<\/em>&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div data-tab=\"slide-2\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group shadow-lg p-20 h-full has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h4 class=\"wp-block-heading\">B.<br>Taralla<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group h-80 has-x-large-font-size is-vertical is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-fb376bb7 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291.png\" alt=\"\" class=\"wp-image-1374\" style=\"width:113px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291.png 150w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291-18x10.png 18w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\">Head Of People Organisation<\/h6>\n\n\n\n<p><em>\"We have found a \ufb02exible and e\ufb00ective way to manage all incentive processes independently. The added value? The continuous professional support and the possibility to adapt the system to our ever-changing needs<\/em>.<em>\"<\/em>&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div data-tab=\"slide-3\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group shadow-lg p-20 h-full has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h4 class=\"wp-block-heading\">M.<br>Schiralli<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group h-80 has-x-large-font-size is-vertical is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-cde0f878 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"300\" height=\"79\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png\" alt=\"\" class=\"wp-image-1718\" style=\"width:235px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png 300w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali-18x5.png 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\">Head of Commercial and Institutional Training Service<\/h6>\n\n\n\n<p><em>\"With Alveria, we manage training processes in a \ufb02exible and e\ufb00ective way. The system is constantly evolving to meet every need and support every new project that is launched for the professional development of our employees.\"<\/em>&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div data-tab=\"slide-4\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group shadow-lg p-20 h-full has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h4 class=\"wp-block-heading\">B.<br>Taralla<\/h4>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group h-80 has-x-large-font-size is-vertical is-content-justification-right is-nowrap is-layout-flex wp-container-core-group-is-layout-fb376bb7 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291.png\" alt=\"\" class=\"wp-image-1374\" style=\"width:113px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291.png 150w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/07\/Ico_Adevinta-e1701162613291-18x10.png 18w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h6 class=\"wp-block-heading\">Head Of People Organisation<\/h6>\n\n\n\n<p><em>\"We have found a \ufb02exible and e\ufb00ective way to manage all incentive processes independently. The added value? The continuous professional support and the possibility to adapt the system to our ever-changing needs<\/em>.<em>\"<\/em>&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"wp_swiper__navigation\"><div class=\"wp_swiper__navigation-container\"><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div><\/div><div class=\"swiper-pagination\"><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns blocco_medio mb-80 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center mt-40\" style=\"text-transform:uppercase\">SUCCESS CASES<\/h3>\n\n\n\n<div class=\"big-arrow wp-swiper big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow big-arrow\"><div class=\"wp-swiper__wrapper\"><div class=\"swiper-container swiper\" data-swiper=\"{&quot;slidesPerView&quot;:&quot;1&quot;,&quot;slidesPerGroup&quot;:1,&quot;slidesPerGroupAuto&quot;:false,&quot;slidesPerGroupSkip&quot;:0,&quot;navigation&quot;:true,&quot;pagination&quot;:{&quot;type&quot;:&quot;bullets&quot;,&quot;clickable&quot;:true},&quot;delay&quot;:3000,&quot;speed&quot;:500,&quot;loop&quot;:false,&quot;direction&quot;:&quot;horizontal&quot;,&quot;slidesOffsetBefore&quot;:0,&quot;slidesOffsetAfter&quot;:0,&quot;autoHeight&quot;:true,&quot;spaceBetween&quot;:30,&quot;releaseOnEdges&quot;:false,&quot;effect&quot;:&quot;slide&quot;,&quot;breakpoints&quot;:&quot;{\\n  \\&quot;767\\&quot;: {\\n    \\&quot;slidesPerView\\&quot;: 1\\n  },\\n  \\&quot;1023\\&quot;: {\\n    \\&quot;slidesPerView\\&quot;: 2\\n  }\\n}&quot;}\"><div class=\"swiper-wrapper\">\n<div data-tab=\"slide-1\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group p-20 shadow-lg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group h-100 has-x-large-font-size is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-a4a0a2d0 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"300\" height=\"79\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png\" alt=\"\" class=\"wp-image-1718\" style=\"width:224px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali.png 300w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/09\/Logo-Banca-Generali-18x5.png 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-80 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading has-text-align-center p-0 wp-container-content-9cfa9a5a\">Training Management System<\/h6>\n<\/div>\n\n\n\n<div class=\"wp-block-group h-60 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"\/en\/case-study-banca-generali\/\" style=\"background-color:#f59e40\">DISCOVER MORE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div data-tab=\"slide-2\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group p-20 shadow-lg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group h-100 has-x-large-font-size is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-a4a0a2d0 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"150\" height=\"98\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2021\/11\/ICO-WIND-TRE-e1701417002455.png\" alt=\"\" class=\"wp-image-1979\" style=\"width:118px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/11\/ICO-WIND-TRE-e1701417002455.png 150w, https:\/\/www.hcms.it\/wp-content\/uploads\/2021\/11\/ICO-WIND-TRE-e1701417002455-18x12.png 18w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-80 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading has-text-align-center p-0 wp-container-content-9cfa9a5a\">MBO - Sales Incentives Management<br>Dynamic Doc<\/h6>\n<\/div>\n\n\n\n<div class=\"wp-block-group h-60 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"\/en\/windtre-case-study\/\" style=\"background-color:#f59e40\">DISCOVER MORE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div data-tab=\"slide-3\" class=\"wp-swiper__slide swiper-slide\"><div class=\"wp-swiper__overlay-color\" style=\"background-color:rgba(0, 0, 0, 0)\"><\/div><div class=\"wp-swiper__slide-content\">\n<div class=\"wp-block-group p-20  shadow-lg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group h-100 has-x-large-font-size is-vertical is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-a4a0a2d0 wp-block-group-is-layout-flex\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2023\/12\/HCMS-Home-Logo-Subito-e-Infojobs-1.png\" alt=\"\" class=\"wp-image-5448\" style=\"width:106px;height:auto\" srcset=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/HCMS-Home-Logo-Subito-e-Infojobs-1.png 150w, https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/HCMS-Home-Logo-Subito-e-Infojobs-1-12x12.png 12w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group h-80 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<h6 class=\"wp-block-heading has-text-align-center p-0 wp-container-content-9cfa9a5a\">MBO<\/h6>\n<\/div>\n\n\n\n<div class=\"wp-block-group h-60 has-x-large-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-94bc23d7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"\/en\/adevinta-case-study\/\" style=\"background-color:#f59e40\">DISCOVER MORE<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"wp_swiper__navigation\"><div class=\"wp_swiper__navigation-container\"><div class=\"swiper-button-prev\"><\/div><div class=\"swiper-button-next\"><\/div><\/div><\/div><div class=\"swiper-pagination\"><\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group blocco_largo pin-richiesta-informazioni has-celeste-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns wrap-max-width is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div style=\"height:250px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group p-20\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading has-text-align-center has-blu-color has-text-color has-link-color wp-elements-abe290ce3b1968fecfc806ccf9a089ab\">CONSULTANCY, TRAINING, HR DIGITALIZATION AND CORPORATE SOLUTIONS, DISCOVER THE ALVERIA METHOD. GET READY FOR CHANGE.<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-5590e8cb wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-background has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.testhcmsit.local\/new_testhcmsit.local\/contatti\/\" style=\"background-color:#f59e40\">REQUEST MORE INFORMATION<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Experience Raggiungii tuoi obiettivicon i nostri servizi Lavoriamo per garantire il successo dei nostri clienti attraverso strumenti efficaci e supporto professionale. I nostri clienti Supportiamo i nostri clienti nel percorso di innovazione offrendo loro lo strumento guida nel percorso di HR Digital Transformation. Lavoriamoin partnership Realizziamo, in stretta collaborazione con il cliente, personalizzazioni ad [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"iawp_total_views":402,"footnotes":""},"categories":[],"class_list":["post-5440","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Experience - Human Capital Management System (HCMS) | Alveria<\/title>\n<meta name=\"description\" content=\"Lavoriamo per garantire il successo dei nostri clienti attraverso una customer experience efficace e professionale.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hcms.it\/en\/customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Experience - Human Capital Management System (HCMS) | Alveria\" \/>\n<meta property=\"og:description\" content=\"Lavoriamo per garantire il successo dei nostri clienti attraverso una customer experience efficace e professionale.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hcms.it\/en\/customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Human Capital Management System (HCMS) | Alveria\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-22T10:10:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.hcms.it\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"727\" \/>\n\t<meta property=\"og:image:height\" content=\"712\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/\",\"url\":\"https:\/\/www.hcms.it\/customer-experience\/\",\"name\":\"Customer Experience - Human Capital Management System (HCMS) | Alveria\",\"isPartOf\":{\"@id\":\"https:\/\/www.hcms.it\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp\",\"datePublished\":\"2023-12-04T16:58:08+00:00\",\"dateModified\":\"2025-10-22T10:10:01+00:00\",\"description\":\"Lavoriamo per garantire il successo dei nostri clienti attraverso una customer experience efficace e professionale.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.hcms.it\/customer-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/#primaryimage\",\"url\":\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp\",\"contentUrl\":\"https:\/\/www.testhcmsit.local\/\/wp-content\/uploads\/2023\/12\/CUSTOMER-EXPERIENCE-ROMBOIDALE.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.hcms.it\/customer-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.hcms.it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Experience\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.hcms.it\/#website\",\"url\":\"https:\/\/www.hcms.it\/\",\"name\":\"Human Capital Management System (HCMS) | Alveria\",\"description\":\"Scopri come HCMS supporta le aziende nella Digital Transformation con strumenti avanzati relativi a Core HR &amp; 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